Thank you for the help.
Just a note to thank you for the helpful and pleasant lad that answered our queries. It is nice to get a response as good. Received invoice via e-mail. Thanks again!
- Stoke Frater
Great Customer Service & Great products. What more do you need!
We have been purchasing products through you guys for around 18 months and must say that overall we are very impressed. You offer a product that suits all budgets depending on your needs, if for any reason the product goes wrong one quick call and you get it sorted as quickly as possible, and for us most importantly the advise that your sales team give us when choosing the correct equipment is always spot on. More than happy to recommend you to others in the industry. Thanks again - Andy.
Not the cheapest but your service is top notch!
Just wanted to write you guys a quick message to let you know how impressed I am with your customer service. I have now been using your company for the last couple of years and although you may not always be the cheapest. The level of service that your company works at is outstanding ! Delivery is ALWAYS next day if ordered before 2pm. And should I need any advise on a new job I am quoting for, I know I can give you guys a call for some advise. Keep up the good work and I'm sure you will hear from me soon. Regards Charlie from C G Heating Services.
Another Happy Customer.
I recently purchased around £800 of goods from Oil And Fuel Pumps. All turned up as promiced the very next day.The Hose on the hand pump that i had ordered was ever so slightly to short so I called the sales guys and was told that the pipe that was sent out with this was the pipe that was supplied as part of a kit. However they managed to cut me a new longer piece of hose suitable for my needs and better still sent it to me for FREE the very next day ! - Thanks again Mike.
Thank You for the Comments Peugeot
We are a new customer of OilAndFuelPumps and are really happy with the great friendly and professional service. Thank you for all your helpfull advise, excellent delivery times and great products. Jade Thomas - Peugeot Motors
Another Happy OFP Customer!
thank u for such good service..i have already told other people in the trade about ur good service and cust relations.regards tony.
"Service has Always Been Excellent"
We were looking for a hand operated rotary pump for our allotments water collecting system which is based on 8 x 2000 litre containers (IBCs) inter-connected.
After extensive research, we selected one supplied by Oil and Fuel Pumps.
Whilst there were a few teething troubles adapting the chosen equipment to our specific needs, the support staff were excellent. They and their engineers quickly solved our problems in a very effective way and provided the extra equipment and advice at NO EXTRA COST, delivered almost always the next day.
We cannot praise this company too highly for their professionalism and for their fast, and most helpful, support.
Wembury Allotments Association
"Many Thanks for your Help!"
Just a quick message to say it's a pleasure dealing with you, both online and by phone.
A comprehensive, easy to use, clear website with a superb next-day service.
The quality of products supplied is extremely high, with a superb price to match. As a business, I think a 2 second message when you discover a great company doesn't hurt anyone, when most only hear bad news these days.
Richard Baker, Farm and Country Products
"Short but Tweet"
@OilandFuelGroup order was delivered today as promised. Tnanx for a fast and efficient service.
Looking forward 2 doing business with you again"
Just a quick note to say thank you ever so much for your very prompt service and extremly helpful staff, they couldn't have done more to help.
The flow meter turned up in under 24 hours from us ordering, very impressive stuff.
Adam Edwards, Dial A Digger
"Brilliant Next Day Service"
We found this company on the internet and by the following day a new fuel pump had arrived to use on our diesel tank. We are very pleased with it as it is a proper cast iron pump - not a cheap and nasty type. It is highly effective and positive, easy to plumb in, with a sensible 6m hose and it is also very good value. The automatic shut off works a treat - no more spilled diesel! Many thanks for excellent service.
Charlotte Antrum, Kent
"Excellent Customer Service"
I needed some advice on a pump so I rang the phone number on the website. My call was answered promptly, as were the questions I had about the pump! The staff were friendly and very willing to help. I ordered over the phone and my pump was delivered next day.
C. Copping, Darlington
"Service at it's best"
With the cost of diesel these days I thought it was time to replace my 15 year old pump. After searching on the internet I came across Oil and Fuel Pumps so phoned for some advise on my setup. Within in a few minutes we had decided on the best pump for my needs so then proceeded to place my order. When the pump kit arrived the following day it came with clear instructions for installation. The whole shopping experience was hastle free with friendly people.
M. Rose, Sussex
"Fantastic Service from Oil and Fuel Pumps"
I ordered a 12v pump kit around 2pm and recieved my delivery the next day. The kit was very well packed and come with full instructions making it easy for connecting hoses etc. Fantastic service considering shipping is free!
I look forward to doing more business with you in the future.
Andy Atkins, Cornwall
"Problem solved - efficient service"
I have just purchased a waste oil drainer with no signs of damage after taking delivery, I opened the box and started to assemble the drainer only to discover that the top plastic bowl wad a crack in it. I immediately phone Oil and Fuel Pumps and explained my issue. They were very apologetic and arranged to send out a replacment part free of charge next day. The new part arrived very well packaged and my problem was solved.
Thanks again for a great service.
T. Heaps, Kent
"Excellent service and prompt delivery"
As a new customer of Oil and Fuel Pumps, I was very pleased with the extensive knowledge the sales team was able to offer me when working out the most suitable pump for my needs. After quickly selecting the pump I was informed that this would be with me the following day which goes without saying was a very quick service, but to be free of charge was a nice added bonus. Thanks for your excellent service.
G. Curry, Hertfordshire